/* ============ Mavi — rehberli asistan ============ */
/* hidden özniteliği her zaman kazanmalı; aksi halde display:flex onu ezer. */
.mavi [hidden]{display:none!important}
/* Mavi, sabit iletişim yığınının (56px + 14px boşluk) hemen soluna oturur. */
.mavi{position:fixed;right:90px;bottom:20px;z-index:95}

/* açma düğmesi — diğer ikonlarla aynı yuvarlak biçim */
.mavi-ac{
  width:56px;height:56px;padding:0;border:0;border-radius:50%;cursor:pointer;
  background:var(--ink);display:grid;place-items:center;position:relative;
  box-shadow:0 8px 26px rgba(20,22,28,.24);transition:.2s cubic-bezier(.4,0,.2,1);
}
.mavi-ac:hover{background:#000;transform:translateY(-3px) scale(1.05);box-shadow:0 12px 32px rgba(20,22,28,.32)}
.mavi-maskot{width:56px;height:56px;display:grid;place-items:center}
.mavi-maskot svg{width:34px;height:34px;flex:0 0 34px}
.mavi-ac-yazi{position:absolute!important;width:1px;height:1px;overflow:hidden;clip:rect(1px,1px,1px,1px);white-space:nowrap}
.mavi-nokta{
  position:absolute;top:2px;right:2px;width:13px;height:13px;border-radius:50%;
  background:#2F8B6A;border:2.5px solid var(--ink);
}
.mavi-nokta::after{
  content:"";position:absolute;inset:-2.5px;border-radius:50%;
  border:2.5px solid #2F8B6A;animation:mavi-dalga 2.4s ease-out infinite;
}
@keyframes mavi-dalga{
  0%{transform:scale(1);opacity:.75}
  70%,100%{transform:scale(2.1);opacity:0}
}
.mavi[data-acik="1"] .mavi-ac{display:none}
.mavi[data-bildirim="kapali"] .mavi-nokta{display:none}

/* karşılama balonu */
.mavi-bildirim{
  position:absolute;right:70px;bottom:2px;width:262px;
  background:#fff;border:1px solid var(--line);border-radius:16px;border-bottom-right-radius:5px;
  padding:14px 16px;box-shadow:0 14px 38px rgba(20,22,28,.18);
  text-align:left;cursor:pointer;font:inherit;color:var(--ink-2);
  animation:mavi-bildirim-gir .34s cubic-bezier(.34,1.3,.64,1);
}
.mavi-bildirim:hover{border-color:#5AA9F0}
.mavi-bildirim p{margin:0;font-size:.88rem;line-height:1.5}
.mavi-bildirim strong{color:var(--ink);font-weight:800}
.mavi-bildirim .cagri{
  display:block;margin-top:8px;font-size:.82rem;font-weight:700;color:#2C72C8;
}
.mavi-bildirim::after{
  content:"";position:absolute;right:-7px;bottom:16px;width:12px;height:12px;
  background:#fff;border-right:1px solid var(--line);border-bottom:1px solid var(--line);
  transform:rotate(-45deg);
}
.mavi-bildirim-kapat{
  position:absolute;right:62px;bottom:104px;width:24px;height:24px;border-radius:50%;
  border:1px solid var(--line);background:#fff;color:var(--muted);cursor:pointer;
  display:grid;place-items:center;padding:0;box-shadow:0 3px 10px rgba(20,22,28,.14);
}
.mavi-bildirim-kapat:hover{background:var(--ink);color:#fff;border-color:var(--ink)}
.mavi-bildirim-kapat svg{width:12px;height:12px;flex:0 0 12px}
@keyframes mavi-bildirim-gir{
  from{opacity:0;transform:translateX(14px) scale(.94)}
  to{opacity:1;transform:none}
}

/* panel */
.mavi-panel{
  position:absolute;right:0;bottom:0;
  width:min(390px,calc(100vw - 40px));height:min(600px,calc(100vh - 110px));
  background:#fff;border:1px solid var(--line);border-radius:20px;overflow:hidden;
  display:flex;flex-direction:column;box-shadow:0 26px 70px rgba(20,22,28,.3);
  animation:mavi-gir .22s cubic-bezier(.4,0,.2,1);
}
@keyframes mavi-gir{from{opacity:0;transform:translateY(14px) scale(.97)}to{opacity:1;transform:none}}

.mavi-ust{display:flex;align-items:center;gap:12px;padding:16px 18px;background:var(--ink);color:#fff}
.mavi-maskot--kucuk{width:42px;height:42px;flex:0 0 42px;background:rgba(90,169,240,.16);border-radius:13px}
.mavi-maskot--kucuk svg{width:28px;height:28px;flex:0 0 28px}
.mavi-kim{flex:1;min-width:0}
.mavi-kim strong{display:block;font-size:1rem;font-weight:800;letter-spacing:-.02em}
.mavi-kim small{display:block;font-size:.77rem;color:#9AA0AE;margin-top:2px}
.mavi-kapat{
  width:34px;height:34px;flex:0 0 34px;border:0;background:rgba(255,255,255,.1);color:#fff;
  border-radius:10px;cursor:pointer;display:grid;place-items:center;
}
.mavi-kapat:hover{background:rgba(255,255,255,.2)}
.mavi-kapat svg{width:16px;height:16px;flex:0 0 16px}

/* Tek kaydırma alanı: mesajlar ve seçenekler birlikte akar. */
.mavi-akis{
  flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;
  padding:18px;display:flex;flex-direction:column;gap:10px;background:var(--bg-soft);
  scroll-behavior:smooth;
}
.mavi-akis::-webkit-scrollbar{width:8px}
.mavi-akis::-webkit-scrollbar-thumb{background:#D6D9DF;border-radius:4px}
.mavi-akis::-webkit-scrollbar-thumb:hover{background:var(--muted)}
.mavi-balon{
  max-width:88%;padding:12px 15px;border-radius:16px;font-size:.93rem;line-height:1.55;
  animation:mavi-balon-gir .2s ease;
}
@keyframes mavi-balon-gir{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.mavi-balon--mavi{background:#fff;border:1px solid var(--line);color:var(--ink-2);border-bottom-left-radius:5px;align-self:flex-start}
.mavi-balon--ben{background:var(--brand);color:#fff;border-bottom-right-radius:5px;align-self:flex-end;font-weight:600}
.mavi-balon b{color:var(--ink)}
.mavi-balon--mavi ul{margin:8px 0 0;padding-left:18px}
.mavi-balon--mavi li{margin-bottom:4px;font-size:.9rem}
.mavi-balon--not{
  align-self:flex-start;background:var(--brand-soft);border:1px solid #F3C4C6;color:var(--brand-dark);
  font-size:.85rem;max-width:92%;
}
.mavi-yaziyor{align-self:flex-start;display:flex;gap:4px;padding:13px 16px;background:#fff;border:1px solid var(--line);border-radius:16px;border-bottom-left-radius:5px}
.mavi-yaziyor i{width:7px;height:7px;border-radius:50%;background:var(--muted);display:block;animation:mavi-zip 1.1s infinite}
.mavi-yaziyor i:nth-child(2){animation-delay:.16s}
.mavi-yaziyor i:nth-child(3){animation-delay:.32s}
@keyframes mavi-zip{0%,60%,100%{opacity:.28;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}

/* Seçenekler sohbet akışının içinde durur — panelde tek bir kaydırma alanı olur. */
.mavi-secenekler{
  display:flex;flex-direction:column;gap:7px;
  margin:2px 0 4px;padding-left:2px;
}
.mavi-sec{
  text-align:left;padding:12px 16px;border:1.5px solid var(--line);background:#fff;
  border-radius:13px;font:inherit;font-size:.92rem;font-weight:600;color:var(--ink-2);
  cursor:pointer;transition:.15s ease;line-height:1.4;
}
.mavi-sec:hover{border-color:var(--brand);color:var(--brand);background:var(--brand-soft)}
.mavi-sec--ana{background:var(--brand);border-color:var(--brand);color:#fff}
.mavi-sec--ana:hover{background:var(--brand-dark);border-color:var(--brand-dark);color:#fff}

.mavi-alt{
  display:flex;align-items:center;justify-content:space-between;gap:10px;
  padding:9px 16px;flex-shrink:0;border-top:1px solid var(--line);background:var(--bg-soft);
  font-size:.7rem;color:var(--muted);line-height:1.35;
}
.mavi-sifirla{
  border:0;background:none;font:inherit;font-size:.75rem;font-weight:700;color:var(--brand);
  cursor:pointer;padding:0;text-decoration:underline;text-underline-offset:3px;flex-shrink:0;
}

@media (max-width:620px){
  .mavi{right:78px;bottom:14px}
  .mavi-bildirim{right:0;bottom:66px;width:min(258px,calc(100vw - 110px))}
  .mavi-bildirim-kapat{right:-8px;bottom:auto;top:-8px}
  .mavi-bildirim::after{right:16px;bottom:-7px;transform:rotate(45deg)}
  .mavi-panel{
    position:fixed;right:14px;left:14px;bottom:82px;width:auto;
    max-height:calc(100vh - 100px);
  }
}
@media (max-width:620px){
  .sabit-iletisim{right:14px;bottom:14px;gap:10px}
}
@media (prefers-reduced-motion:reduce){
  .mavi-ac,.mavi-panel,.mavi-balon,.mavi-bildirim{transition:none;animation:none}
  .mavi-ac:hover{transform:none}
  .mavi-yaziyor i,.mavi-nokta::after{animation:none}
  .mavi-nokta::after{display:none}
}
@media print{.mavi{display:none}}

/* Mavi sol altta, iletişim butonları sağ altta — hiçbir durumda çakışmazlar. */